Frequently asked questions

1. Why is there news and information during some of your programming?

That’s TV is committed to providing valuable public service news and information. That’s TV provides an ‘info-screen’ during some hours of its programming. There is no need to adjust your set – this information is part of the broadcasts. This news and information is provided in addition to That’s TV’s regular news magazine programming.

2. Can you send me footage your team have filmed?

That’s TV does not sell its news footage to consumers but many stories are placed on its local Facebook pages where they can be shared.

Organisations and businesses can licence footage by using the Contact Us section of this website.

3. Do I need to have a Freeview HD television set or subscription to watch That’s TV?

That’s TV is a free channel available without any subscription. That’s TV broadcasts free-to-air using standard Freeview signals in 20 city regions of the UK and surrounding areas. You do not need to have a special Freeview HD or Freeview Play television set or set-top-box to receive your regional That’s TV service. The UK national version of That’s TV is also broadcast on the Vision TV platform on Freeview channel 264. To receive Vision TV you must have a suitable Freeview television set connected to the internet.

4. Why can’t I receive That’s TV on my Freeview TV?

The That’s TV Network is part of the Local TV Network in the UK which is available on digital terrestrial television (also known as Freeview or YouView) in 34 areas in total. That’s TV or its affiliated companies operate over half of these licences, broadcasting in 20 areas.

On most Freeview or YouView television sets That’s TV will appear on channel 7 or channel 8 (dependent on location).

If you live within That’s TV’s coverage area and cannot receive the service, you may need to re-tune your TV or upgrade your aerial. Please see the How to Watch section of this website.

5. Do you broadcast on Sky, Freesat or Virgin Media?

That’s TV is not currently available on Sky or Freesat.

In addition to its Freeview coverage, That’s TV is available on Virgin Media (channel 159) in some areas.

Local news stories are often uploaded to That’s TV’s local Facebook pages where they can be shared. That’s TV is exploring opportunities to extend its availability in the future.

6. Do you offer work placements or provide studio tours?

That’s TV regrets that it is not currently accepting applications for work placements or studio tours, except from students on recognised journalism courses. For further information, please use the Contact Us form on this website.

7. How do I get in touch?

That’s TV welcomes suggestions for news stories and all viewer comments and feedback. Please use the Contact Us form on this website.

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